Q1: How about the quality ?
A1: We are the factory, mass production, quality assurance. High quality! Our page have real picture.And carry out sampling inspection before shipment. For fabrics, we use good fabrics, but everyone has different opinions on the thickness of fabrics. Tell us what you need and we can use the fabric you want for you.
If necessary, we can provide real photos before you place the orders. Or suggest you buy the sample. Due to mass production, the original smell on the fabric is normal. Because of the light we are shooting, and the difference in the screen, there will be color difference, which is also normal.
Q2: What is the advantage of you comparing with other suppliers.
A2: We have long term processing and manufacturing experience for Clothes and bags shoes and Accessories, cooperating with many famous brands, boutique store, Amazon, etsy, shopify, etc., with high quality and on time delivery.
Q3: Are you a manufacturer or trading company?
A3: This is a manufacturer with more than 20 years of production experience. Specializing in the production of clothing. We also produce shoes, bags and some accessories.
Q4: Can you do the design for us?
A4: Yes ,we have a professional design & technic team with rich experiment in development, we have done many orders for our customers with their specific requirements.
Q5: Do you offer free samples?
A5: Yes! When you place bulk order, we will return the sample fee. So they are free samples.
Q6: What time of delivery?
A6: Delivery time control for decent orders, we usually deliver the goods within 2-5 days. Production time usually within a week. For the air shipment: about 5-7 working days. For the sea shipment: about 30 working days.
Q7: How about the shipping cost?
A7: Shipping cost depends on your order quantity and package size, depends on the shipping way you choose.
(such as Express--DHL,Fedex,UPS ect.; by air; by sea )
Please let us know what quantity do you need, then we will check total shipping cost for you:)
Q8: How about the customized service?
A8: We have a great development team for new design. Show me your idea or drawing. Let's make your exclusive products for you. And we can put your label for you.
Custom logo, label, tag, size, color etc.
Q9: How about the After-sales service?
A9: For first business,trail order is necessary, you will know if our quality meet your request. We will check and pack the goods
carefully before shipping.
If you have any suggestions, please timely communicate with us, we will actively improve for you:)
Each shipping are guaranteed,once you got the goods,please check the total weight,and confirm each cartons are undamaged.It is very important.
Any damage and missing on the shipping way,please ask express company to make a verification and contact us in 24 hours,we will solve the problem.
We will make you satisfied!
If there is no quality problem, we do not support return or replacement. Because it's wholesale and custom, thank you for your understand:)
Serve every customer attentively
* Thank you very much for your trust and order:)
* We will ship the goods within about 2-4 working days after your payment.
Chat with us online by alibaba. We will response within 24 hours.